Course Overview
Proper documentation and compliance are essential to fraud investigations. This course covers regulatory requirements, documentation standards, and best practices for maintaining compliant investigations.
Learning Objectives
- Understand credit union regulatory requirements
- Learn proper documentation standards
- Master compliance procedures
- Understand legal hold requirements
- Learn reporting requirements
- Understand data protection obligations
Course Content
Module 1: Regulatory Framework (8 minutes)
Overview of federal and state regulations governing fraud investigations, including NCUA requirements and Texas-specific regulations.
Module 2: Documentation Standards (8 minutes)
Standards for creating investigation records, file organization, and maintaining proper records for audit and legal purposes.
Module 3: Legal Hold Procedures (5 minutes)
Understanding when to implement legal hold, preserving evidence, and maintaining chain of custody for potential litigation.
Module 4: Reporting Obligations (5 minutes)
Knowing when and how to report fraud to regulatory authorities, law enforcement, and affected members.
Module 5: Data Protection and Privacy (4 minutes)
GLBA and privacy requirements when handling sensitive member information during investigations.
Key Takeaways
- Compliance protects both the institution and members
- Proper documentation is critical for legal proceedings
- Regulatory requirements must be understood and followed
- Privacy obligations continue throughout investigations